• Current Client Support Services

    Customer Support

    With Almost 20 years in business we continue  providing the best in talent and technology & communication options.  

QTSI Customer Support

If you should have any questions or need assistance, our Client Care team is always available. Because we know your time is important and your conferencing and telecommunications services are essential, we are ready when you need us. We make sure that any time you call we have a professional, experienced representative available to help. Your call will be answered by us, not our voicemail.

Our Customer Service Center hours are from 8:00am to 10:00pm EST, Monday through Friday. During other hours, a representative will respond immediately to your call. They will be prepared with the resources and information needed for them to assist.

Please feel free to let us know your evaluation of our service. At QTSI, we believe that customer service is for us a primary responsibility to our clients. We welcome your feedback.

Latest Guides & Support Tickets:

Please e-mail support@qtsi.us to request our latest user guides for all conference products or to open a trouble ticket for any carrier related issues. You may also call our client service line at (866) 640-5038.

"QTSI found a great conference solution set for our engineering team in Connecticut, saving us tons of time in productivity..."

“QTSI found a great conferencing solution for our engineering team in Connecticut, saving us a great amount of productive time… To insure the security of our projects, our engineering team previously met once a week at an office one hour north of our New Jersey location.  QTSI found and set up a super secure video conferencing software that eliminated this need and saved us both commuting time and money!  We were unaware that such a secure solution was possible and actually were contacting them about another matter!  They are great at diagnosing your business operations and offering options to help improve them.  They are the perfect technology partner!”
– Maya G.
CTO